Our service strategy focuses on quickly assessing the relevant circumstances, developing a response strategy and providing practical legal advice.

Wilsons Lawyers provides advice on compliance with the Aged Care Act 1997, business law and general health legal issues to Approved Providers.

We have a team of consultants who we engage, where appropriate, to complement strategy development and our legal advice.

Areas of Expertise:

• Business Law

• Managing complaints by care recipients and their representatives

• Responding to findings of non compliance

• Responding to adverse accreditation decisions

• Managing difficult care recipients and their representatives

• Residential care agreements

• Quality of care issues

• General health law isues

Business Law

• All commercial agreements

• Workplace relations and employment issues

• Intellectual property

• Work Cover

• Occupational Health and Safety

Managing complaints by care recipients and their representatives

• Internal response

• Complaints resolution

• Committee reviews including:

• Negotiation

• Mediation

• Committee hearings

• Determination Review Panel processes

Responding to findings of non compliance with the accreditation standards

• Agency visits, audit reports and findings

• Requests for reconsideration of decisions and refusals to lift sanctions

• Review of decisions at the AAT and Federal Court of Australia

• Sanctions, including notices of non compliance, serious risk findings and the  imposition of sanctions

Responding to Adverse Accreditation Decisions

• AAT and Federal Court reviews

• Applications for reconsideration

• Extensions of time

• Investigating findings of non-compliance with standards of failing to undertake continuous improvement

• Responding to reasons for decisions

Managing difficult care recipients and their representatives

• Consultation

• Developing policies

• Documentation

• Investigation

• Processes for removal of a care recipient

Residential Care Agreements (resident accommodation bond, extra services, accommodation charge)

• Approved providers obligations, signing and legal capacity

• Content of Agreements

Quality of Care issues

• Guardianship

• Legal capacity

• Medication errors

• Privacy

• Restraint

• Access to Medical records

• Coronial inquests

• Documentation

• Discrimination

• Drugs legislation

• Duty of Care

• Informed consent

• Legal capacity

• Medication errors

• Policy development

• Powers of Attorney and Guardianship

• Privacy

• Professional negligence

• Registration boards including deregistration, restrictions and limitations, misconduct and unprofessional conduct

• Restraint

• Sexual harassment

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